MetaCell Terms & Policies (UK and Europe)

Welcome to MetaCell. On this page you will find our Terms of Use and our Privacy Policy, all of which are effective 25th May 2018.


Terms of Use

The following terms and conditions (the “Terms”) apply to our provision and your use of the information, research and materials (collectively the “Content”) available through MetaCell’s websites or other such digital media (collectively or separately the “Website”) including you visiting and browsing the Website (being a “Visitor”).

Please read these Terms carefully. If you do not agree to these Terms, you must stop using the Website and the Content immediately.

1. About Us

1.1  In these Terms, references  to “we” or “us” are to MetaCell Ltd.,  a company incorporated in England and Wales (registered number 08755591) whose registered address is at 30 Millbank Mill Street, Oxford, OX2 0HJ, United Kingdom.

1.2  In these Terms, references to “you” or “your” are references to you as a Visitor.

1.3  If you have any questions about these Terms or wish to contact us for any reason please email us at .

2. Using the Website

2.1  By using this Website and th e Content, yo u confirm that you have read, agree and are in compliance with these Terms and the Policies (each as amended from time to time). Use of the Website and access to the Content by anyone under the age of 13 is strictly prohibited.

2.2  Your use of and access to this Website and the Content are subject to the following conditions (“Acceptable Use Conditions”), and you agree that failure to comply with any one of the Acceptable Use Conditions will constitute a breach of these Terms. The Acceptable Use Conditions are as follows:

2.2.1  You agree to use the Website and access the Content only for lawful purposes and your use of the Website and Content is in no way unlawful or fraudulent;

2.2.2  You agree not to use or access the Website or the Content for the purpose of harming or attempting to harm minors in any way;

2.2.3  You agree not to distribute all or any part of the Website or Content in any medium without our prior written consent, unless such distribution is offered through the functionality of the Website and permitted by these Terms;

2.2.4 You agree not to alter or modify any part of the Website or the Content;

2.2.5  You agree not to (and will not attempt to) circumvent, disable or otherwise interfere with any security related features of the Website or any features that (i) prevent or restrict use or copying of content or (ii) enforce any limitations on you, the use of the Website or access to the Content;

2.2.6  You agree not to knowingly transmit any data or send or submit any content that contains viruses, Trojan horses, worms, time-bombs, key-stroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;

2.2.7  You agree not to use or access the Website or Content for any commercial uses or for the benefit of any third party, including but not limited to:  the sale of access to the Content;  the solicitation of business in the course of trade or in connection with a commercial enterprise; and  the solicitation of any Visitors of the Website with respect to their content for commercial purposes;

2.2.8  You agree to use the Website, and download and access the Content, in a way which does not infringe the rights of third parties or restrict or prevent anyone else’s use and enjoyment of the Website and the Content;

2.2.9  You agree not to ask for, collect or harvest any personal data of any Visitor of the Website or Content;

2.2.10  You agree not to post, upload, email or otherwise transmit to or otherwise cause us to email, transmit or otherwise distribute chain letters, surveys or studies, calls to action, junk mail, pyramid schemes, incentives (monetary or click-based), spimming or spamming, or bulk communications of any kind, whether or not for commercial or non-commercial purposes;

2.2.11  You will not copy, reproduce, create derivative works of, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content contained on the Website for any other purpose other than as permitted by these Terms without our prior written consent;

2.2.12  You agree not to use the Website or the Content in any manner intended to damage, disable, overburden or impair any MetaCell server or the network(s) connected to any MetaCell server, or infringe any requirements, procedures, policies or regulations of any servers or networks connected to the Website;

2.2.13  You agree not to use any high volume, automated, or electronic means to access the Website or the Content (including without limitation robots, spiders or scripts);

2.2.14  You agree not to frame the Website or the Content, place pop-up windows over its pages, or otherwise affect the display of its pages;

2.2.15  You agree not to falsely state, impersonate, or otherwise misrepresent your identity, including but not limited misrepresenting your affiliations with a person or entity, past or present;

2.2.16  You agree not to force headers or otherwise manipulate identifiers in order to disguise the origin of any communication transmitted through the Website; and

2.2.17  You agree not to send, knowingly receive, submit, download, use or re-use any material which does not comply with these Terms and the Policies.

2.3  We grant the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. We reserve the right to revoke these exceptions, either generally or in specific cases.

2.4  You acknowledge and agree that the form and nature of the Website and Content which we provide may change from time to time without prior notice to you.

2.5  You agree that you are solely responsible for (and that we have no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences of that breach (including, but not limited to, any loss or damage which we or any third party may suffer).

3. Disclaimers

3 .1  The content on our Website is provided for general information only. While we endeavour to update it and ensure it is correct, we make no representations, warranties or guarantees, whether express or implied, as to the accuracy, completeness, currency or reliability of any of them.

3.2  We will not be held responsible for any injury, loss or damage resulting from use of the Website. We are also not responsible for providing advice on the health and safety requirements or precautions which should be observed when using the Website. You must ensure that you comply with the health and safety guidelines provided with the products or equipment that you are using.

4. Licence to use

4 .1  Subject to your compliance with these Terms, you can browse the Website and download the Content.

4.2  You must abide by all copyright notices or restrictions contained on the Website or the Content. You may not delete any attributions, legal or proprietary notices on the Website or the Content.

5. Digital Rights Management (DRM)

5 .1  We may, in our sole discretion, use software, digital rights management tools, electronic watermarks, cookies, web beacons, tracking tools or services or any other similar tools or services that may be available from time to time (including where such tools are provided and operated by third parties) (collectively "DRM Tools") together with any other information or data provided by you so as to enable us to monitor and keep records of the copying, downloading and use of the materials for the sole purpose of enabling us to protect and enforce our Intellectual Property Rights in and to the materials.

6. Privacy and Security

6 .1  We respect your right to privacy.  Please see our Privacy Policy and Cookies Policy for full details.

7. Linking to Other Sites

7 .1  The Website may contain links to pages on other websites (“Linked Sites”), and those Linked Sites may contain content or offer products and/or services for sale.

7.2  We do not author, edit, control, or monitor these Linked Sites. You acknowledge and agree that:

7.2.1  we have no responsibility for the accuracy or availability of information provided by Linked Sites; and

7.2.2  we do not control or endorse the sponsors of such Linked Sites or the content, products, advertising or other materials presented on such Linked Sites.

7.3  We may remove any links to Linked Sites from the Website at any time for any reason.

7.4  We will not be liable for any transactions conducted by you with third parties through any Linked Site or for any liability arising from any representations or information provided on such Linked Sites.

7.5  We appreciate that Linked Sites may contain material in which the operator of the Linked Sites has intellectual property rights. We respect those rights and provide the links for information purposes only. The fact that we have linked to any Linked Site does not create or imply any relationship or partnership between us and the operator of such Linked Site.

8. Your Liability to Us

8 .1  You indemnify and keep us fully indemnified from and against all actions, claims, demands, costs, expenses, liabilities, loss, damages or other monetary relief brought, made or awarded against or incurred by us resulting (directly or indirectly) from:

8.1.1  you accessing and using the Website or Content;

8.1.2  your breach of any of these Terms; and

8.1.3  any negligent act or omission, deliberate default or breach of statutory duty on your part.

8.2  Each indemnity in this paragraph is separate and independent from the other obligations in these Terms. Each of these indemnities is to remain fully effective despite any indulgence granted from time to time and despite any judgment or order.

9. Our Liability to You

9 .1  Nothing in these Terms affects any statutory rights that you are entitled to as a consumer.

9.2  The Website and the Content are provided to you “as is” and we make no warranty or representation to you with respect to them.

9.3  We exclude all representations, warranties, conditions and terms express or implied by statute, common law or otherwise to the fullest extent permitted by law. We accept no liability for any special, indirect, incidental, consequential or economic loss, or any other losses, howsoever caused arising out of or in connection with these Terms. This includes (without limitation):

9.3.1 any loss of profit (directly or indirectly);

9.3.2 any loss of goodwill; and

9.3.3 any loss of opportunity.

9.4  We provide the Content on the Website in good faith but give no warranty or representation that the Content are at all items accurate, complete or up-to-date or that they will meet your requirements, nor that the Website does not infringe the rights of any third party. We accept no responsibility or liability for your use of Content on the Website and your use is entirely at your own risk. While we take reasonable precautions to prevent the existence of computer viruses and/or other malicious programs on the Website, we accept no liability for them.  We do not warrant that defects in the Website or Content will be corrected.

9.5  Information transmitted via this Website may pass over public telecommunications networks. We make no representation or warranty that the operation of this Website will be timely, secure, uninterrupted or error-free and disclaim all liability in that respect to the greatest extent permitted by law.

9.6  We accept no responsibility for any loss or damage incurred by you as a result of:

9.6.1  any reliance placed by you on the completeness, accuracy or existence of any information or advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the Website or in relation to the Content;

9.6.2  any changes which we may make to the Website or Content, or for any temporary interruptions in the provision of the Website or Content;

9.6.3  the deletion of, corruption of, or failure to store, any Content and other communications data maintained or transmitted by or through your use of the Website;

9.6.4  your failure to provide us with accurate information when filling a web form; and

9.6.5  your failure to keep your details secure and confidential.

9.7  We reserve the right to suspend your use of the Website and/or access to the Content at any time for operational, regulatory, legal or other reasons.

10. Governing Law

10.1  These Terms, your use and access to the Website, and all other policies issued by us whether referred to by us herein or not are governed by and construed in all respects in accordance with the laws of England and Wales.

10.2  Any or all disputes arising between you and us (whether contractual or non-contractual) in connection with your access and use of the Website, including as to the validity of these Terms or policy issued by us, will be subject to the exclusive jurisdiction of the courts of England and Wales. For any dispute between you and us, you agree that you will first attempt to resolve it with us informally. In the unlikely event that we are unable to resolve the dispute in this manner within 28 days of the dispute being notified in writing, we both agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any such dispute.

10.3  Notwithstanding paragraph 10. 2 , you agree that we are permitted to apply for injunctive remedies (or any other types of interim relief) in any jurisdiction at any time.

11. Changes to the Website and these Terms

11.1  We may update or amend these Terms (as well as our Policies or and other guidance we issue) from time to time to comply with law or to meet our changing business requirements. When we update our Terms or Policies, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Any updates or amendments will be posted on the Website.

11.2  We reserve the right to modify, suspend or discontinue all of the Website and Content with or without notice to you and we will not be liable to you or any third party for any such modifications, suspension or termination. By continuing to use the Website, you agree to be bound by the terms of these updates and amendments.

12. Other Important Terms

12.1  If any of these Terms are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the remainder of these Terms remain in full force and effect.

12.2  Only you and we are entitled to enforce these Terms. No third party is entitled to enforce any of these Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 (which is expressly excluded) or otherwise.

12.3  We may freely transfer or assign any part of our rights or delegate our obligations under these Terms. You are not entitled to transfer or assign, by operation of law or otherwise, any part of your rights or delegate your obligations under these Terms without our prior written consent.

12.4  These Terms and the Policies set out the entire agreement between you and us and replace any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law. Any delay or failure by us to exercise any right we may have under these Terms does not constitute a waiver by us of that right.


Privacy Policy

We respect your right to privacy. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. This Privacy Policy should be read alongside, and in addition to, the Terms .

Please read this Privacy Policy carefully.

Unless otherwise defined in this Privacy Policy, terms used have the same meaning as in the Terms.

1. About Us

1.1 In this Privacy Policy, references to “we” or “us” are to MetaCell Ltd.,  a company incorporated in England and Wales (registered number 08755591) whose registered address is at 30 Millbank Mill Street, Oxford, OX2 0HJ, United Kingdom, who will be the controller of any personal data processed as described in this Privacy Policy.

1.2  If you have any questions about your personal information, please email .

2. Use of the Website and Content

2.1  This Privacy Policy applies only to your use of the Website and Content. Curated sources or other Linked Sites found on the Website may also gather information and you should consult those other parties’ privacy policies as appropriate and applicable.

3. Collection of Information

3.1  When you access the Website via any means, download the Content, fill a web form, attend a webinar, respond to or participate in any survey or questionnaire sent to you by us, we may collect, store and use certain of your personal information in line with this policy. We may also ask you for information if you report a problem with the Website or the Content.

3.2  We may also collect data relating to your visits to the Website that cannot identify you but records your use of our Website and Content including, for example, details of how long you have used the Website and the Content for.

3.3  We may also collect your computer’s IP address in order to help us tailor the service to your location.

4. Use of Your Information

4.1  When you access the Website via any means, download the Content, fill a web form, attend a webinar, respond to or participate in any survey or questionnaire sent to you by us, you agree that your personal information may be collected, stored, used and shared by us and our partners, or third parties we work with, for any of the following purposes:

4.1.1  to provide, maintain, protect and improve the quality of the Website and the Content we offer, including by conducting anonymised market research, and to protect us and our users;

4.1.2  to send you email notifications and updates you may be interested in; unless you opt out as described at paragraph 9.1.3 below. You can control your email preferences via the emails we send you;

4.1.3  if you have signed up  to take part in an online webinar , to send you details of our other webinars which we think may interest you;

4.1.4  to comply with legal and regulatory requirements;

4.1.9  to contact you occasionally in order to invite you to share your opinions and experiences of MetaCell.

5. Storage of Information

5.1  All information is stored on our secure servers. Servers used by our Website are located in the UK and Ireland. We have put in place technical and organisational security measures to prevent the loss or unauthorised access of your personal information. However, whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet.

6. Legal Basis for Processing Your Information

6.1  Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

6.2  However, we will normally collect personal information from you only (i) where we have your consent to do so, (ii) where we need the personal information to perform a service for you (e.g. send you a material you have downloaded on the Website, the link to access a webinar you have signed up to), or (iii) where the processing is in our legitimate interests and not overridden by your rights. In some cases, we may also have a legal obligation to collect personal information from you.

6.3  If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as the possible consequences if you do not provide your information).

6.4  Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

7. Disclosure of Your Information

7.1  We may disclose your personal information to third parties when permitted by law including:

7.1.1  with your consent;

7.1.2  to our suppliers in order for them to help us provide our services to you, this includes:  organisations that help us deliver Content for us such as Eventbrite and GoToWebinar;  our provider of customer relationship management services (which allows us, for example, to send personalised email communications to you);  our provider of file storage and management services if you email us directly;  our customer service software if you contact our support team.

7.1.3  Pursuant to clause 7.1.2, the suppliers’ use of your personal data may be subject to their own privacy policies, which are available on their websites, and which we suggest you familiarise yourself with in the relevant circumstances set out above.

7.1.4  if we sell or buy any business or assets, in which case we may disclose your information to the prospective seller or buyer of such business or assets, provided that they continue to use your information substantially in accordance with the terms of this Privacy Policy;

7.1.5  if all, or substantially all of our assets, are acquired by a third party provided that they continue to use your information substantially in accordance with the terms of this Privacy Policy, in which case information held by us will be one of the transferred assets; and

7.1.6  if we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our Terms and other agreements; or to protect our rights, property, or safety, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

8. Data Retention

8.1  We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

8.2  When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. Your Rights

9.1  You have the following data protection rights:

9.1.1  You can edit your personal details by emailing . We maintain a procedure in order to help you confirm that your personal information remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners;

9.1.2  In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by emailing ;  

9.1.3  You may unsubscribe from email communications by following the Unsubscribe link in the email communication itself.

9.1.4  Similarly, if we have collected and process your personal information on the basis of your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

9.1.5  You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

9.1.6  The Website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies. Please check these policies before you submit any personal information to these websites.

10. Children

10.1  We strongly believe in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain personal information from persons under 13 years of age, and no part of the Website is directed to persons under 13 years of age.

10.2  If you are under 13 years of age, then please do not use or access the Website at any time or in any manner. We will take appropriate steps to delete any personal information of persons less than 13 years of age.

13. Updating this Privacy Policy

13.1  We may update or amend this Privacy Policy from time to time, to comply with law or to meet our changing business requirements. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Any updates or amendments will be posted on the Website. By continuing to access the Website, using the Content or providing content in connection with the Content, your access and use will be subject to these updates and amendments.

14. Contacting MetaCell

14.1 If you have any questions, comments or complaints about this Privacy Policy, please contact us by email at  or by writing to:

MetaCell, FAO: Data Protection Officer, 30 Millbank Mill Street, Oxford, OX2 0HJ, United Kingdom.